RE/MAX Concierge — DMCA / Copyright Infringement Policy

1. Roles and Responsibilities

This website (the "Site") is owned and operated by Bryan Cabrera ("Site Operator"). Content published on the Site — including text, images, video, and blog or listing content — is added, selected, and managed by the Site Operator, including through content management and publishing tools provided by EstateFunnel Inc. ("Platform Provider").

Platform Provider furnishes the underlying hosting and technology infrastructure at the direction of the Site Operator and does not create, select, or exercise editorial control over Site content, except where expressly identified as platform-generated. Platform Provider acts as a service provider within the meaning of 17 U.S.C. §512 and processes copyright infringement notices as described below.

Platform Provider makes available AI-assisted content creation tools that Site Operator may choose, at its discretion, to use for generating or supplementing text, images, and video on the Site. Site Operator determines whether, when, and how such tools are used, and remains responsible for reviewing and approving all content prior to publication, regardless of whether individual items are labeled as AI-assisted.

2. Notification of Claimed Infringement

If you believe that content appearing on the Site infringes your copyright, you may submit a written notification to the Designated Agent identified in Section 5, in accordance with the DMCA. Your notification must include:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material claimed to be infringing and information reasonably sufficient to locate it on the Site (e.g., a URL);
• Your name, address, telephone number, and email address;
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
• A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Notices that do not comply with these requirements may not receive a response.

3. Counter-Notification

If you believe material you posted or that was posted about your business was removed or disabled by mistake or misidentification, you may submit a counter-notification to the Designated Agent that includes:

• Your physical or electronic signature;
• Identification of the material removed or disabled and its location before removal;
• A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
• Your name, address, telephone number, and a statement consenting to the jurisdiction of the federal court in your district (or, if outside the U.S., an appropriate judicial district), and that you will accept service of process from the person who filed the original notice.

Upon receipt of a valid counter-notification, the Designated Agent may, as required by law, restore the removed material within 10–14 business days unless the original complainant files a court action seeking a restraining order.

4. Repeat Infringer Policy

Consistent with the DMCA and other applicable law, Platform Provider maintains a policy of, in appropriate circumstances, disabling access to or removing content from and terminating the accounts of users or Site Operators who are determined to be repeat infringers.

5. Designated Agent

DMCA notices and counter-notifications should be sent to the Designated Agent:

Registered with the U.S. Copyright Office Designated Agent Directory.

6. False Claims

Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees.

7. General Site Contact

For non-copyright inquiries about content on this Site, contact the Site Operator: